Services Science has emerged as a new research discipline that receives growing attention both in academia and practice. It combines research from various disciplines which have evolved more or less separately. While theories from organizational and marketing science usually capture the nature of these products, engineering disciplines focus on shaping and developing these information goods, and the information systems field on integrating services which are perceived as encapsulated application functionalities with standardized (XML) interfaces. These research streams converge in the new interdisciplinary area of Services Science which integrates the principles, design, and management of economic and technical services.

The „First International Symposium on Services Science” will took place in Leipzig (Leipzig University) between March 23rd and 25th, 2009 as a part of the Multi-Conference SABRE - Software, Agents and Services for Business, Research and E-Sciences. The goals of the symposium were to present the current state of the art in research and industry regarding the Services Science, to establish a platform for the exchange of interested experts from various disciplines. The symposium welcomed both scientific contribution and best practices from practitioners. The program was completed by keynotes by Martin Jetter, Chairman of IBM Germany and Stephen Vargo, American Marketing Association, University of Hawaii. The organizing committee aimed at balancing theory and practice. Leipzig University is located at the heart of Germany and will celebrate its 600th anniversary in 2009.

Bookmark!