General Chair
Rainer Alt, Institute for Applied Informatics (InfAI) and University of Leipzig, Germany
Klaus-Peter Fähnrich, Institute for Applied Informatics (InfAI) and University of Leipzig, Germany
Bogdan Franczyk, Institute for Applied Informatics (InfAI) and University of Leipzig, Germany
Best Paper Chair
Helge Löbler, University of Leipzig, Germany
Program Committee
Abramowicz Witold, Poznan University of Economics, Poland
Benkenstein Martin, University of Rostock, Germany
Borchert Margret, University of Duisburg-Essen, Germany
Brax Saara, Helsinki University of Technology, Finland
Brewka, Gerhard, University of Leipzig, Germany
Bullinger Hans-Jörg, Fraunhofer Society, Germany
Camarinha-Matos Luis M., New University of Lisbon, Portugal
Dahme Christa, Confederation of German Trade Unions (DGB), Germany
Ermolayev Vadim, Zaporozhye National University, Ukraine
Ernst Gerhard, Project Management Agency part of the German Aerospace, Germany
Evanschitzky Heiner, University of Strathclyde, UK
Fischer Werner, German Customer Service Association, Germany
Franco Pereyra Ruben Dario, Universidad Politecnica de Valencia, Spain
Ganz Walter, Fraunhofer Institute for Industrial Engineering IAO,Germany
Gouthier Matthias, European Business School – EBS, Germany
Herrmann Thomas, Ruhr-University Bochum (RUB), Germany
Heyer Gerhard, Institute for Applied Informatics (InfAI) and University of Leipzig, Germany
Hipp Christiane, Brandenburg University of Technology, Germany
Karagiannis Dimitris, University of Vienna, Austria
Kijima Kyoichi Jim, Tokyo Institute of Technology (Tokyo Tech), Japan
Kirn Stefan, University of Hohenheim, Germany
Klein Stefan, University of Münster, Germany
Kowalczyk Ryszard, Swinburne University of Technology, Australia
Krcmar Helmut, Technical University of Munich, Germany
Kusiak Andrew, The University of Iowa, USA
Kuusisto Jari, SC-Research, Finland
La Mura Pierfrancesco, HHL - Leipzig Graduate School of Management, Germany
Larson Richard, Massachusetts Institute of Technology, USA
Lightfoot Howard, Cranfield University, UK
Lillrank Paul, Helsinki University of Technology, Finland
Löbler Helge, University of Leipzig, Germany
Luhn Achim, Siemens Business Services GmbH, Germany
Lusch Robert, University of Arizona, USA
Möslein Kathrin, University of Erlangen-Nuremberg, Germany
Nüttgens Markus, University of Hamburg, Germany
Posselt Thorsten, Fraunhofer Center for Central and Eastern Europe (MOEZ), Germany
Reichwald Ralf, Technical University of Munich, Germany
Risch Wolfram, ATB Services GmbH, Germany
Robers Diane, PricewaterhouseCoopers AG WPG, Germany
Satzger Gerhard, University of Karlsruhe (TH), Germany
Scheuermann Gerik, Institute for Applied Informatics (InfAI) and University of Leipzig, Germany
Schuh Günther, Research Institute for Operations Management at RWTH Aachen University, Germany
Sicilia Miguel-Angel, University of Alcalá, Spain
Siebiera Guido, ESSADE Business School, Spain
Skarpelis-Sperk Sigrid, Germany
Smits Martin, Tilburg University, The Netherlands
Spath Dieter, Fraunhofer Institute for Industrial Engineering IAO,Germany
Spohrer Jim, IBM Almaden Research Center, USA
Stauss Bernd, Ingolstadt School of Management, Catholic University of Eichstätt-Ingolstadt (KU), Germany
Stegemann Holger, Project Management Agency part of the German Aerospace, Germany
Stich Volker, Research Institute for Operations Management at RWTH Aachen University, Germany
Stolze Markus, Technical University Rapperswil, Switzerland
Studer Rudi, KSRI - Karlsruhe Service Research Institute, Germany
Taurel Wilhelm, Association for Services Management (AFSMI) German Chapter, Germany
Toivonen Marja, Helsinki University of Technology, Finland
Vargo Stephen, University of Hawaii, USA
von Wangenheim Florian, Technical University of Munich, Germany
Weber Mathias, German Association for Information Technology, Telecommunications and New Media (Bitkom), Germany
Weinhardt Christof, KSRI - Karlsruhe Service Research Institute, Germany
Weske Mathias, Hasso Plattner Institute for Software Systems Engineering, Germany
Organizing Committee Members
Martin Gebauer, University of Leipzig, Germany
Alexandra Gerstner, University of Leipzig, Germany
Karen Heyden, University of Leipzig, Germany
Kyrill Meyer, University of Leipzig, Germany
|
