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ISSS 2012
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| Practitioner Sessions |
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| Mittwoch, 04 Februar 2009 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Practitioner Sessions of the ISSS 2009
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| Track | Session Title |
Author(s) |
Title |
| Mo, 10.00-11.45 | Service Orientiented Software Technologies |
Feld, Stein |
SOA auf dem Prüfstand (SOA - Lessons from the Battlefield) |
| Steck |
Ein
Modellbasierter Ansatz zur Erhöhung der Wiederverwendung von
Softwarekomponenten (A model-driven approach for improving reuse of
software components) |
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| Hering |
Proliferation in Service Types: Towards a Unifying Taxonomy of Service Types |
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| Mo, 16.15-17.45 | IT-Service Management |
Grasshoff, Fiedler-Phelps | New Service Model for Fast and Effective Execution of IT |
| Pfitzinger, Jestadt |
Sourcing decisions and IT Service Management |
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| Ingwald, Holzmüller, Köpke |
The coordination of service delivery in the first stage of internationalization – the case of an IT company |
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| Tu, 10.15-11.45 | Service Engineering and Design |
Doll, Doll |
Innovative Ansätze im Design komplexer Services (Innovative Approaches for the Design of complex services) |
| Tackenberg, Gärtner, Oezyurt, Wichert, Schlick, Gründer |
Organizational Simulation for the Transformation of Companies towards a Solution Provider |
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| vom Eyser | Vermarktung hybrider Produkte in komplexen Strukturen (Marketing of hybrid products in complex structures) |
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| Snene |
Enabling services creation by discovering knowledge overlap |
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| Tu, 12.00-13.30 | Customer Orientiation and Involvement in Service Engineering and Management | Hiraoka, von Wangenheim | Kundengewinnung und Kundenbindung bei technologievermittelten Dienstleistungen - das Beispiel BMW ConnectedDrive |
| Bonnemeier, Burianek, Ihlenburg | Solution Selling: The Need for Customer Interaction | ||
| Toivonen, Holopainen, Tuominen | Searching Practices for Client Involvement in Service Innovation | ||
| Tu, 14.30-16.00 | Success Factors in Service Industries | Robers, Tilebein | Service Performance - Die neuen Treiber des Dienstleistungserfolges (the new drivers for success of services) |
| Schumacher |
Successful Development of the Asian Service Industry exemplified by a medium-sized Fulfillment Company |
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| Kaartemo |
Service value networks in an international environment |
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| Radic |
Are Fees Bad for Consumers? |
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| We, 10.15.-11.45 | Industrial Solutions – the future of Service Engineering |
Gudergan, Stich, Hübbers |
Service Engineering for Industrial Solutions |
| Fischer, Frombach |
Customer Integration in Designing Industrial Solutions |
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| Reddemann |
Industrial Services Between the Polse of Differntiation and Profit Optimization |
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| We, 12.00-13.30 | Innovation Management in Service Industries |
Hafkesbrink, Schroll |
Strategy Evaluation Toolbox for New Media Services - Industry Experiences in Next Generation Publishing Innovation |
| Scheler, Kölling |
Continuous Discontinuity: Opportunities and Challenges in the German Airport Industry |
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| Schröter |
Handwerk übt E-Vergabe |
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| Wei, Tao | Barriers to Service Innovation: Empirical Study on Chinese Knowledge Intensive Business Service |
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| We, 14.30-16.00 | Innovation in IT Services |
Behrendt, Schmidt, Kern |
From traditional Independent Software Vendor (ISV) Applications to Cloud Services |
| Schlaphorst, Samuel |
Potentials of Innovation Management for IT-Service Companies in Germany - Results of a Field Study |
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