ISSS 2012 - International Symposium on Services Science

Program

Dienstag, 03 Februar 2009

ISSS 2009

The ISSS will took place in Leipzig, Germany; March 23rd-25th, 2009.

The Program will consist of workshops, keynotes, scientific paper sessions, practitioner sessions, poster presentations and discussion podiums. You can find more information about the venue, hotels and transportation at the SABRE-Website .

Please click here for an detailled overview of the different scientific paper sessions.

Monday, March 23, 2009

Time	ISSSFuture Lab; Organizer: Meyer, Universität Leipzig; Brax, Helsinki University	HyDoTre -Hybride Produkte in Forschung und Praxis; Organizer: Wienhold, TU Freiberg	ISSS Scientific Track	ISSS Practitioner Track
10.00-11.45	Session I	German Doctoral Track	Paper I	Practitioner I
			Internationalized Service Value Chains	Service Orientiented Software Technologies


11.45-12.00	Break
12.00-13.30	Session II		Service Research in Germany


13.30-14.30	Lunch
14.30-15:00	Sabre / ISSS Welcome - Fähnrich/Franczyk - Uni Leipzig
15.00-16.00	Keynote S. Vargo
16.00-16.15	Break
	Session III		Paper II	Practitioner II
16.15-17.45			Modeling of Service Systems	IT-Service Management

from 18.00	SABRE Buffet & Get - Together

Tuesday, March 24, 2009

Time	ISSS Scientific Track	ISSS Practitioner Track
9.00 -10.00	Keynote: M. Jetter,IBM / Chair: Alt, Universität Leipzig
10.00-10.15	Break

10.15-11.45	Paper III	Practitioner II
	Services and Customer Orientation	Service Engineering and Design

11.45.-12.00	Break

12.00-13.30	Paper IV	Practitioner IV
	Service Engineering:Methods and Tools	Customer Orientiation and Involvement in Service Engineering and Management

13.30-14.30	Lunch

14.30-16.00	Paper V	Practitioner V
	Enabling Service Oriented Software Architectures I	Success Factors in Service Industries

16.00-16.15	Break

16.15-17.45	Podium: International Progress in Services Science


	Chair: Posselt, Fraunhofer MOEZ introduced by Franczyk, Universität Leipzig
from 18.00	historical sightseeing and social event
	including Best Paper Award ISSS presented by Löbler, Universität Leipzig

Wednesday, March 25, 2009

Time	ISSS Scientific Track	ISSS Practitioner Track
9.00 -10.00	Keynote: K. Czarnecki

10.15-11.45	Paper VI	Practitioner VI
	Enabling Service Oriented Software Architectures II	Industrial Solutions – the future of Service Engineering

11.45.-12.00	Break

12.00-13.30	Paper VII	Practitioner VII
	Service Innovation	Innovation Management in Service Industries

13.30-14.30	Lunch

14.30-16.00	Paper VIII	Practitioner VIII
	Hybrid Products and Services	Innovation in IT Services

16.00-16.15	ISSS Farewell

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